Firecraft West London
Log Delivery Service
To get the most out of your stove, you have to burn the correct fuels. Our kiln dried logs are guaranteed to have a moisture content of less than 15%.
Please note: Our delivery fee is included in the product price.
Bronze
1x Kindling (approx. 100 pcs)
1x Bag of firefighters. (60 pcs)
Silver
2x Kindling (approx. 200 pcs)
1x Bag of firefighters. (60 pcs)
Gold Package
2x Kindling (approx. 200 pcs)
2x Bag of firefighters. (120 pcs)
Our working days are Monday - Saturday (Excluding Bank Holidays)
We aim to get smaller items and accessories delivered to you within 3-5 working days of the order being placed. If we encounter any delays that fluctuate from this estimation, we will inform you.
For larger items such as fireplaces, stoves and mantels we aim to have these delivered to you between 5-10 working days. We will be in touch with you to confirm an exact delivery date.
For bespoke and made to measure, please expect up to 8 weeks. Please contact us for more information on this
If Standard Delivery is chosen at checkout, no tracking numbers will be supplied on the order.
If you have any questions about your order, or if it has not arrived, please contact us at sales@firecraftwestlondon.co.uk
Please note: We have a system that checks addresses, therefore incorrectly entered addresses are not liable for re-shipment or a refund. It is the customer's responsibility to ensure that addresses are entered correctly.